SHIPPING & DELIVERY POLICY

Effective Date: 21/09/2026

3.1 Processing

Orders are processed after successful payment/confirmation and subject to availability, address verification and reasonable order checks. Orders received outside processing hours, on weekends or public holidays may be processed on the next working day.

3.2 Delivery

Estimated delivery: 7 working days after dispatch, subject to destination, courier operations, weather, holidays, serviceability and other circumstances outside our reasonable control.

3.3 Charges

Applicable shipping charges, if any, will be displayed before order confirmation. Free-shipping offers may have separate conditions.

3.4 Address

Customers are responsible for a complete and accurate delivery address, PIN code and contact details. Failed delivery caused by incorrect or incomplete information may require additional delivery/re-shipment arrangements.

3.5 Delays / Lost Shipments

For delayed, lost, returned-to-origin or otherwise affected shipments, contact support@neurovantelite.com. We may investigate with the logistics provider and determine the appropriate resolution.

3.6 Damaged Package

Where reasonably possible, photograph visibly damaged outer packaging before opening. If the product is damaged or compromised, contact us within 48 hours with photos/videos and the order number.

3.7 Storage

Store the product according to the instructions printed on the product packaging. We are not responsible for deterioration caused by improper storage or handling after delivery.

3.8 International Orders

Unless expressly offered at checkout, international delivery is not promised. Accepted international orders may be subject to destination-country laws, customs, duties, taxes and carrier requirements.